Last evening I received notice that the sale of one of my listings was not going to go through. The buyers were unable to obtain their financing as promised by their mortgage broker!
Whenever an agent calls and says that he or she has an offer on one of my listings, the first question I always ask is "Have they been pre-approved for a mortgage?". To this buyer agent's credit, she responded by saying that she'd shown my listing several days prior but did not want to bring an offer until the purchasers had received their pre-approval... which is absolutely the right thing to do.
So what happened?
It turned out that when her buyers went to their mortgage broker, he took what they'd told him at face value and did not check their income or credit bureau. This was a major error on his part because, after the buyers had put in their offer and the broker got serious about their application, it turned out there were issues with their income and credit bureau score that precluded them from purchasing.
The buyers were very angry at the broker for getting them all excited about the possibilities of owning this lovely home and the sellers had their home off the market for several days while the condition on financing was being processed.
So what should have happened?
Our Thomas and Sally Cook Team asks OUR home buyers to assemble their documents in advance and get what we call a 'Full Mortgage Pre-approval". For proof of income, we need copies of employment letters, tax assessment forms from Revenue Canada and pay stubs. For proof of down payment, we need copies of RRSP statements, GIC's or term deposits or bank account statements. We then get the buyer to ask, no demand, that their lender do a credit bureau right up front to ensure that no glitches appear.
So why don't all Toronto mortgage lenders do this? To be blunt... because they're too lazy. Their feeling is that they don't want to do any real work until the buyer has proven they're serious and have actually put in an offer.
This put all the stakeholders (buyer, buyer's agent, seller and seller's agent) in a quandry because the buyer can't have confidence that they'll get the mortgage until they actually spend their time, and that of all the other parties, and provide an accepted Agreement of Purchase and Sale.
Our Thomas & Sally Cook Team decided several years ago to solve this by dealing with just one mortgage lender... someone who was experienced, very knowledgeable and who would do the necessary work up front for all our buyer clients because they knew they would have our loyalty over the long term. His rates have been consistently competitive with everyone else's and our buyer clients have the comfort of knowing that their mortgage is "fully pre-approved".
On many occasions, where the purchaser might not be in a financial or credit-bureau score position to buy right now, he has offered them excellent counsel and advice on how to solve any problems and offer a plan for them to go forward in the future.
His name is George Christopoulos and you can reach him at 416-721-9299. Tell him the Thomas & Sally Cook Team sent you.
By the way, we did sell this listing just one week later to a different buyer and got our sellers an extra $2,000 - sometimes things just work out!